Last updated: October 2026
We collect minimal information strictly required to process your currency exchange and fulfill customer support requests. This includes: username, email address, transaction identifiers (TrxID), and payment destination addresses/phone numbers.
Your details are used exclusively to verify transactions, dispatch exchanged funds, provide customer assistance on active orders, and prevent fraudulent attempts. We never sell, rent, or trade your personal information to third-party advertisers.
We employ strict bank-grade TLS 1.3 encryption for all data in transit. User authentication utilizes secure httpOnly, SameSite cookies to protect against cross-site scripting (XSS) and token theft. Public trackers only display masked versions of usernames and accounts.
Transaction records are retained for auditing and dispute resolution purposes. Users may request full account deletion and erasure of personal contact information by contacting our compliance desk at [email protected].